• Have you supplied all the necessary files?
Include all image and graphic files imported into your document. Graphics that are missing may remain visible but will output in low resolution and look pixelized and fuzzy. Also please supply original and editable copies of all graphic files.


• Have you supplied the necessary fonts for your job?
Please be certain to provide both printer and screen fonts. If printer fonts are missing we will not be able to create films for your job.


• Have you converted all your colors from RGB to CMYK?
CMYK images are necessary for correct color output. Your images may print black and white or with inaccurate color if you neglect to convert images.


• When converting a Pantone color to CMYK, have you verified that the CMYK color is equivalent to the original color?
Some Pantone colors are outside of the CMYK color space and appear different when printed as process color. View your screen after conversion for a rough idea of how that color will appear. For an exact determination, view a Pantone color conversion guide.


• Have you scanned or saved your images at the correct resolution?
Whether you are scanning your images, taking digital photos, or creating artwork from scratch a design program, we recommend no less than 300 pixels per inch to assure good quality output.


• Are your document bleeds set up correctly?
Make sure all bleeds extend between one quarter of an inch beyond the edge of the size of the finished document.


• Have you sent us a mock-up of your document?
It is always useful to have a mock-up as a guide for printing. A PDF e-mailed with your job or even a laser proof faxed to Copies in a Flash can serve as such a guide.


• If you are mailing us a disk or art, have you labeled everything?
Clearly write your name, address and phone number on all diskettes, art or proofs that are sent to us. It is also helpful to provide us with a checklist of everything you are sending.

Following the above checklist helps reduce potential problems, accelerates job delivery and avoids additional fees associated with pre-press problems.

However, don’t worry if you don’t do all these steps or don’t understand how to do them. We can work with almost any file you provide. Just submit whatever you have: we'll contact you if we have any problems.